Netherlands SIM Card

The Holland prepaid SIM card with a world cell phone is the most convenient and economical solution for staying in touch while in Holland. All incoming calls while your travel Holland are FREE, regardless of where they originate. Pay the local rate for local calls and use your Holland cellular phone like you do at home. And unlike home, your Netherlands SIM card is prepaid so there is no need for a contract.

For more information please refer to the User guide that comes with your package.

Please Note:
Your Netherlands SIM Card (Telfort) will require a SIM-unlocked GSM 900 / 1800 compatible international cell phone. If you do not have your own international cell phone, we have several models available for rental or purchase.

If you have a locked compatible GSM phone, you can easily unlock it. To do so, visit www.unlockingcodesforphones.com

Domestic Calls

Domestic rates are per minute for outgoing calls within Holland while you are in Holland. All incoming calls, regardless of where they originate and the tariff plan you choose, are free with the O2 Holland SIM card.

The default plan is called the Piek & Dal, this may be changed for free once a month. More frequent changes will incur a 5 EUR charge per change.

Piek & Dal Plan (Default)

Vast (fixed line) & Mobiel

Peak: Monday � Friday 0800 until 2000

Off-Peak: Monday � Friday 2000 until 0800 and all weekend

International Calls

International rates are per minute for international outgoing calls from your Holland SIM card while you are in Holland. All incoming calls, regardless of where they originate, are free with your O2 Holland SIM card. Note that signing up with the Telestial Return Call Service can significantly reduce the cost of international calls.

International SMS messages are charged at EUR 0.16 per message.

Roaming Calls (calls placed when traveling outside of the country)

Currently you can use your Holland service in 38 countries around Europe and the rest of the world. The 38 countries are split into 2 zones and each zone has its own set of calling restrictions so please read this section carefully.

Recharge vouchers are not available outside of Holland. Consequently you may want to bring along some airtime recharge vouchers while roaming.

1) You can receive calls regardless of where they originate while in zone 1 or 2
2) You can make domestic calls while in Zone 1 or 2
3) You can make outgoing international calls while in Zone 1
4) You can call Holland while in Zone 2, but you can not make calls to any other international number

Zone 1: Holland, Andorra, Belgium, Cyprus, Denmark, Malta, Germany, Finland, France, Greece, Hungary, Ireland, Italy, Luxembourg, Monaco, Norway, Austria, Portugal, San Marino, Slovenia, Spain, UK, Sweden and Switzerland
Zone 2: Australia, Bulgaria, Canada, Egypt, Indonesia, Hong Kong, Lebanon, Lithuania, Morocco, Ukraine, Turkey, South Africa, and the US**

*Includes cost of ALL all incoming calls.
**The US networks do not always connect outgoing calls.

International roaming with a Netherlands SIM card is not the cheapest, but it can be convenient if you cross into France or Germany for a weekend. This way you don't have to buy a new SIM card for just 2 days in a new country.

GPRS Data Rates (Wireless Internet)

GPRS is available with your Holland SIM card. Please ensure that you ring customer service for further information and to activate your GPRS service. Data transfer is charged at a rate of EUR 0.50 per 100 KB.

To add airtime you will need to purchase recharge cards, also called airtime vouchers, which are available at most convenience stores, tabac shops and petrol stations throughout Holland. They may be purchased in denominations of 10 EUR or 20 EUR and you receive the equivalent value in airtime.

To charge the Netherlands SIM with a recharge card proceed as follows:

• Scratch off the protective layer to reveal your recharge voucher code
• Dial 1224 from your mobile phone and follow the voice prompts
• Enter your 14-digit recharge voucher code when prompted

Remember: Do not purchase another Holland SIM card when your airtime is depleted. An airtime voucher is all you need to continue using your Holland service.

Each recharge extends the validity of the SIM card for 12 months from the date of the recharge. If you do not recharge your SIM card within that period, the SIM card and accompanying phone number will expire and any remaning airtime will be forfeit.