Prepaid Data services lets you read and send emails and access the Internet using your phone while traveling.

Benefits

• GPRS Data service is available in over 90 countries
• 3G Data service is available in 36 countries
• It is prepaid, so no large unexpected bills when you return home!
• No contracts, no credit checks and no monthly fees
• Works with all handsets (excluding Blackberry email)

Prepaid Data service is available on the following SIM cards:

• Passport US
• Passport US Lite
• Passport US Plus
• Simple Calling

Coverage of GPRS Data

Prepaid GPRS Data is available in 90 countries (including North America, Caribbean, Europe and much of Asia Pacific). Click here to view coverage details.

Tip 1: In order to access Prepaid GPRS Data you may need to select a different network from the network on which you make and receive calls. Please refer to the Coverage List for the provider you will need to select.

Tip 2: In order to access Prepaid Data in the United States and Canada, you need to enter 1 followed by the PIN when turning on your phone. When using data in the United States and Canada you won’t be able to make calls; to make calls you will have to turn the phone off, then on and enter 2 followed by the PIN.

Coverage of 3G Data

Prepaid 3G data is available 36 countries. In order to access pre-paid 3G data, you must have a 3G phone and you must select the applicable 3G network operator for the country you are in.

Tip: 3G is a relatively new standard, and in general is only available in major cities.

Rates

Rates are based on kb of data used, and start from $2.5 per MB for the United Kingdom and Ireland. The minimum charge is for 100kb and usage is charged in increments of 10kb.

Sending a photo via email or MMS using phone with a VGA camera will use 100kb of data in many cases and will cost approximately 25c in United Kingdom, $1.00 in Italy, $1.50 in United States, and $2.50 in Japan.

Phone compatibility

WAP and Internet access, email, instant messaging, and MMS are features of many phones, but not all. Prepaid data is required to enable these features if they are available on your phone. Please check which features are supported by your phone.

Upload and download speeds

The majority of GPRS phones can download data at speeds of up to 24Kbps (kilobytes per second), and upload data at speeds of up to 14 Kbps.

3G speeds vary by handset, but are generally significantly faster than GPRS. If you wish to use your phone for accessing the internet and responding to email, we recommend purchasing a 3G phone.

Phone configuration

Your phone must be configured to work with our Prepaid Data service.

This involves setting the Access Point Name (APN) to "mobiledata".

Please follow the instructions below to setup GPRS or 3G data on your handset. The instructions are separated by brand and if you find them to be incomplete or have any problems, please consult your handset’s user guide or contact customer service.

iPhone

1. Tap “Settings”
2. Tap “General”
3. Tap “Network”
4. Tap “EDGE”
5. Select Profile 4
6. Enter the APN as “mobiledata” (leave username/password fields blank)
7. Launch Browser

LG PHONES

1. Menu
2. Select 'Internet'
3. Select 'Profiles'
   
4. Select 'Options
5. Select 'Add New'
6. Enter a name e.g "Internet" and select OK
7. In the profiles main menu, select 'Options
8. Select "Settings"
9. Enter a valid homepage e.g "http://google.com”
10. Select 'Bearer' and choose "GPRS"
11. Select 'GPRS Settings'
12. Select 'APN' and enter "mobiledata"
13. Return to the 'Internet' main menu and select "Home"
14. This will launch the web browser

MOTOROLA PHONES

1. Select "Menu"
2. Select "Web Access"
3. Select "Web Sessions"
4. Select "New Entry"
5. Enter a valid homepage (http://www.google.com/)
6. Enter GPRS APN as "mobiledata"
7. Select "Launch"

NOKIA PHONES

1. Select "Menu"
2. Select "Settings"
3. Select "Configuration"
4. Select "Personal Configuration Settings"
5. Enter a new Access Point
6. Select "Data Bearer" and choose "Packet Data"
7. Select "Packet Data Access Point"
8. Enter APN "mobiledata"
9. Exit to main screen
10. Select "Menu"
11. Select "Web"
12. Select "Go to address"
13. Enter a valid URL (http://www.google.com/)

SAMSUNG PHONES

1. Menu
2. Settings
3. Browser Settings
4. Profile Settings
5. Select a spare Profile
6. Enter a profile name (Internet, etc)
7. Enter Home URL (http://google.com)
8. Make sure Bearer is set to "GPRS only"
9. Select "GPRS settings"
10. Enter APN as "mobiledata"
11. In options Save
12. In the profile settings, Save
13. Return to main menu and select Browser
14. Select Home (to launch)

SONY ERICSSON PHONES

1. Select "Menu"
2. Select "Settings"
3. Select "Connectivity"
4. Select "Data Communication"
5. Select "Data Accounts"
6. Select "New Account"
7. Select "GPRS Data"
8. Enter an account name like "data"
9. Enter APN as "mobiledata"
10. Select "Save"

Setting up email

View user guide for full instructions (52Kb PDF)

Setting up MMS

To setup MMS for your hanset, please consult a user guide for your handset brand from the list below.

• View user guide for the iPhone (102Kb PDF)
• View user guide for Motorola phones (110Kb PDF)
• View user guide for Nokia phones (110Kb PDF)
• View user guide for Siemens phones (108Kb PDF)