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Prepaid Data Service

Prepaid Data is available for customers with applicable phones who wish to read and send emails and access the Internet using their phone while traveling.

Benefits

  • GPRS data is available in over 71 countries
  • 3G data is available in 10 countries
  • It is prepaid, so no contracts, no credit checks and no monthly fees

Prepaid Data services are available from all

Coverage of GPRS Data

Prepaid GPRS Data is available in 71 countries (including North America, Caribbean, Europe and much of Asia Pacific). View coverage

Tip: In order to access Prepaid GPRS Data in the following countries, you most likely will need to select a different network from the network on which you make and receive calls: Austria, China, Czech Republic, Greece, Italy, Malta, Mexico, Netherlands, Norway, Poland, Portugal, Romania, South Africa, Singapore, Spain, Sweden, Turkey, and Ukraine

Coverage of 3G Data

Prepaid 3G data is available 10 countries. In order to access pre-paid 3G data, you must have a 3G phone (link to more information) and you must select the applicable 3G network operator for the country you are in.

Tip: 3G is a relatively new standard, and in general is only available in major cities.

Country
Operator
Australia
Optus
Canada
Rogers Wireless
France
SFR
Germany
O2
Ireland
O2
Italy
TIM
Puerto Rico
Cingular USA
Spain
Telefonica
United Kingdom
O2, Orange, T-Mobile
United States
AT&T

 

Phone compatibility

WAP and Internet access, email, instant messaging, and MMS are features of many phones, but not all. Prepaid data is required to enable these features if they are available on your phone. Please check which features are supported by your phone.

Upload and download speeds

The majority of GPRS phones can download data at speeds of up to 24Kbps (kilobytes per second), and upload data at speeds of up to 14 Kbps.

3G speeds vary by handset, but are generally significantly faster than GPRS. If you wish to use your phone for accessing the internet and responding to email, we recommend purchasing a 3G phone.

Phone configuration

Your phone must be configured to work with our Prepaid Data service.

This involves setting the Access Point Name (APN) to "mobiledata".

Please follow the instructions below to setup GPRS or 3G data on your handset. The instructions are separated by brand and if you find them to be incomplete or have any problems, please consult your handset’s user guide or contact customer service.

iPhone

  1. Tap “Settings”
  2. Tap “General”
  3. Tap “Network”
  4. Tap “EDGE”
  5. Select Profile 4
  6. Enter the APN as “mobiledata” (leave username/password fields blank)
  7. Launch Browser

LG PHONES

  1. Menu
  2. Select 'Internet'
  3. Select 'Profiles'
  4. Select 'Options
  5. Select 'Add New'
  6. Enter a name e.g "Internet" and select OK
  7. In the profiles main menu, select 'Options
  8. Select "Settings"
  9. Enter a valid homepage e.g "http://google.com”
  10. Select 'Bearer' and choose "GPRS"
  11. Select 'GPRS Settings'
  12. Select 'APN' and enter "mobiledata"
  13. Return to the 'Internet' main menu and select "Home"
  14. This will launch the web browser

MOTOROLA PHONES

  1. Select "Menu"
  2. Select "Web Access"
  3. Select "Web Sessions"
  4. Select "New Entry"
  5. Enter a valid homepage (http://www.google.com/)
  6. Enter GPRS APN as "mobiledata"
  7. Select "Launch"

NOKIA PHONES

  1. Select "Menu"
  2. Select "Settings"
  3. Select "Configuration"
  4. Select "Personal Configuration Settings"
  5. Enter a new Access Point
  6. Select "Data Bearer" and choose "Packet Data"
  7. Select "Packet Data Access Point"
  8. Enter APN "mobiledata"
  9. Exit to main screen
  10. Select "Menu"
  11. Select "Web"
  12. Select "Go to address"
  13. Enter a valid URL (http://www.google.com/)

SAMSUNG PHONES

  1. Menu
  2. Settings
  3. Browser Settings
  4. Profile Settings
  5. Select a spare Profile
  6. Enter a profile name (Internet, etc)
  7. Enter Home URL (http://google.com)
  8. Make sure Bearer is set to "GPRS only"
  9. Select "GPRS settings"
  10. Enter APN as "mobiledata"
  11. In options Save
  12. In the profile settings, Save
  13. Return to main menu and select Browser
  14. Select Home (to launch)

SONY ERICSSON PHONES

  1. Select "Menu"
  2. Select "Settings"
  3. Select "Connectivity"
  4. Select "Data Communication"
  5. Select "Data Accounts"
  6. Select "New Account"
  7. Select "GPRS Data"
  8. Enter an account name like "data"
  9. Enter APN as "mobiledata"
  10. Select "Save"

Rates

Rates are based on kb of data used, and start from $5 per MB for the United Kingdom and Ireland. The minimum charge is for 100kb and usage is charged in increments of 10kb.

Key countries
Rates (US$ per MB)
Ireland, United Kingdom
5
Austria, Czech Republic, Indonesia, Italy, Mexico, South Africa
10
Canada, Caribbean, France, Germany, Peru, Singapore, Switzerland, United States
15
Brazil, Greece, Hong Kong, India, Israel, Spain
20
China, Egypt, Japan, Netherlands, Thailand
25
Australia, Chile
30


Sending a photo via email or MMS using phone with a VGA camera will use 100kb of data in many cases and will cost 50c in United Kingdom, $1.00 in Italy, $1.50 in United States, and $2.50 in Japan.

View rates for all countries

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