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Mexico SIM Card |
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| Activating Your Service |
Your Mexico SIM card will provide you with a Mexico cellular phone number, which can be found on a sticker on your SIM card package. The number begins with 664.
- Travel to Mexico
- Be sure that the battery is adequately charged
- Insert the Mexico SIM card into the mobile phone*
- Turn on the phone
- Enter the PIN code^
- Select Language
- Start calling**
Customer service for your Mexico Telcel prepaid SIM card is available 24 hours a day by dialing *264 at any time from your Mexico cellular phone.
For emergencies while using your local Mexico GSM SIM card in Mexico please dial 112 from your cell phone.
*You will need to snap out the thumbnail sized Mexico SIM card along the perforated edge of its holder and then insert the Mexico SIM card into your international cell phone with the gold contacts of the SIM card facing the metal contacts of your international cellular phone.
^Your phone may prompt you for a 4 digit PIN code, which is located on the tri-fold envelope affixed to the SIM card. The PUK is only required to unblock your phone if you enter a PIN code incorrectly. Follow your cell phone manual instructions to correctly use the PUK to unblock your phone.
**When calling from the United States to your Mexico cell phone, callers will need to dial 011 followed by the country code 52 and then your Mexico cell phone number. To call abroad from your Mexico cell phone simply dial 00 followed by the country code and phone number. To call Telestial you would dial 0018582742686 |
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| Airtime Rates |
 Domestic Calls
There are 2 domestic rates tables below. This first table reflects airtime rates from your Mexico SIM card if you are in Baja California (Tijuana, Ensenada, Cabo San Lucas), Rio Colorado and Sonora while the 2nd table reflects airtime rates for calls from all other areas in Mexico.
Calling From: Baja California, Rio Colorado, Sonora
| Incoming Calls |
Outgoing Calls |
| Free (Region 6*) |
3.48 MXN ($0.32 USD) |
Region 6: Aguascalientes, Guanajuato, Queretaro, Zacatecas, San Luis Potosi, and the following cities in Jalisco: Huejucar, Santa Maria de los Angeles, Colotlan, Teocaltiche, Huejuquilla el Alto, Mezquitic, Villa Guerreo, Bolanos, Lagos de Moreno, Ojuelos and Encarnacion de Diaz
Calling From: All other regions
The table below reflects the local per minute rate with your Mexico SIM card in all other regions outside of Baja California (Mexico City, Acapulco Yucatan, etc.).
| Incoming Calls |
Outgoing Calls |
| 2.00 MXN ($0.19 USD) |
3.48 MXN ($0.32 USD) |
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International Calls
Making International calls from your world cell phone has never been easier with your prepaid Mexico SIM card. All rates are per minute for international outgoing calls from a Mexico prepaid SIM card within Mexico.
| San Diego, USA |
USA, Canada, E.U. |
Central America |
Rest of the World |
6.68 Pesos
($0.59 USD) |
13.48 Pesos
($1.19 USD) |
10.63 Pesos
($0.94 USD) |
19.48 Pesos
($1.72 USD) |
All incoming international calls on your Mexico cell phone are charged at a flat 3.48 pesos / $0.31 per minute in Baja California and 5 pesos / $0.44 per minute everywhere else in Mexico. |
Roaming Calls (calls placed when traveling outside of the country)
Roaming is currently not available with your Mexico service. |
GPRS Data Rates (Wireless Internet)
GPRS is currently not available with your Mexico service. |
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| Adding Airtime |
Your Mexico service comes with 50 Pesos initial credit preloaded. In addition you received a 100 Pesos airtime voucher. Loading this voucher will give you an additional 10 Pesos, for a total of 160 Pesos.
In order to add airtime to your Mexico SIM card, please follow the instructions below. You may purchase additional airtime from Telestial, most convenience stores, tabac shops and petrol stations in Mexico. Additional airtime purchased locally, is available in denominations of 100 Pesos (US$10.00), 200 Pesos (US$20.00) and 500 Pesos (US$50.00).
- Locate the recharge voucher code, affixed to your SIM card package*
- Dial *333 and follow the voice prompts
- Enter your recharge voucher code when prompted
Additional airtime from Telestial will be sent via email.
*Telestial provides you with a recharge voucher code, that you will find printed on a sticker, affixed to your SIM card package. At your destination, you can add your airtime and may purchase additional airtime in form of scratch cards, where you will need to scratch off the gray protective layer to reveal your recharge voucher code.
REMEMBER: Do NOT purchase another SIM card when your airtime credit is depleted! You only need a recharge voucher! Your incoming calls are always free, even when you run out of airtime. |
Additional airtime for this SIM card is available directly from Telestial
Please click here for details. |
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| Service Life |
If you do not recharge your account within 2 months, any remaining airtime balance will expire from your Mexico SIM card. You will have an additional 2 months to add credit to your SIM card and keep the same Mexico cell phone number. After 4 months, if you have not added any airtime credit, your Mexico mobile phone number and SIM card will be recycled. To get connected again you will be required to purchase another SIM card. The 2 / 4 month period starts the day you arrive in Mexico and activate your SIM card. |
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| More Information and Resources |
Keeping in touch while in Mexico can be very a frustrating and expensive experience without an international cell phone and Mexico SIM card.
Sometimes a payphone takes coins (But how many is anybody's guess!!!), other times a proprietary calling card and still others only a credit card will do with accompanying instructions that would take a week to understand.
Mexico cellular phone rentals can significantly cut down on the frustration of calling home while abroad but the airtime rates would bankrupt all but the thickest of wallets. Airtime rates for a Mexico cell phone rental can typically start at $1.50 and may be as high as $2+/minute.
Think you got a deal on your world phone and plan on doing some international roaming? With international roaming charges the airtime rate you will pay is out of this world.
The Mexico prepaid SIM chip is a quick and easy way to convert your existing world phone into a prepaid Mexico cell phone for Mexico and as discussed is more economical then a Mexico cell phone rental. For your next assignment or vacation in Mexico, this SIM chip (combined with an unlocked GSM World cell phone) helps you stay connected while avoiding those international roaming surcharges that always accompany your 'home' SIM card while abroad. We offer a growing selection of prepaid SIM Cards for other international destinations as well as a wide variety of GSM cell phone accessories and GSM international cell phones. |
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