Italy SIM Card

Travel Italy with a prepaid Italy SIM card and international cell phone for the best coverage and most affordable cell phone calling. ALL incoming calls, on your world cell phone regardless of their origin, are always absolutely FREE! . Your Italy cell phone service is entirely prepaid and there is no need for a deposit, credit-check or contract. Unlike an Italy cell phone rental, outgoing rates start at just US$.15/min with no international roaming surcharges.

Having an international cell phone while traveling overseas is indispensable in terms of security and convenience, and with a prepaid Italy SIM card, it is also affordable!

For more information please refer to the User guide that comes with your package.

Please Note:
Your Italy SIM Card (TIM) will require a SIM-unlocked GSM 900 / 1800 compatible international cell phone. If you do not have your own international cell phone, we have several models available for rental or purchase.

If you have a locked compatible GSM phone, you can easily unlock it. To do so, visit www.unlockingcodesforphones.com

Domestic Calls

Domestic rates are per minute for outgoing calls within Italy from your Italy SIM card while you are in Italy. All incoming calls, regardless of where they originate, are free with your Italy TIM SIM card.

*Networks other than TIM

Helpful Phone Numbers
Emergency Medical Assistance Service: 118
Fire Department: 115
Guardia di Finanza (Tax Police): 117
Police: 113
Emergency (Carabinieri): 112
Breakdown Service: 803116

International Calls

International rates are per minute for international outgoing calls from your Italy SIM card while you are in Italy. All incoming calls, regardless of where they originate, are free with your Italy TIM SIM card.

Roaming Calls (calls placed when traveling outside of the country)

Roaming is available with your Italy SIM card. For rates, more information and to activate this service please contact Customer Care on 421249551111 at extension 110 before you leave Italy.

Thanks to International Roaming, you can travel abroad with your TIM Italy prepaid SIM card. You can place calls in roaming mode, and send SMS text messages in all countries which TIM has made roaming agreements.

The TIM Italy prepaid SIM card will allow you to make the following calls types while abroad:

• Call Italy from the country you are roaming in
• Call domestically inside the country you are roaming in
• Receive calls from around the world

*Europe 1 - Austria, Belgium, Croatia, France, Germany, UK, Greece, Malta Portugal, Romania, Spain and Switzerland

**Europe 2 - All other European countries. Recharging your prepaid cellular phone card when you're abroad is easy with the TIM prepaid SIM card.

GPRS Data Rates (Wireless Internet)

GPRS is currently not available with your Italy service card.

To add airtime to your TIM SIM card, you will need to purchase RICARICard airtime vouchers which you will find available at most convenient stores, tabac shops and petrol stations, conveniently located throughout Italy. They are available in 3 EUR ($3.87 USD), 25 EUR ($32 USD) and 50 EUR ($64 USD) denominations.

RICARICard airtime vouchers are available at face value, so a 3 EUR airtime voucher will cost you 3 EUR and subsequently will credit your Italy SIM card with 3 EUR.

To credit your prepaid SIM card with the airtime voucher simply:

• Scratch off the protective layer to reveal your recharge voucher code
• Dial 4916 from your mobile phone
• Press 4 to recharge
• Press 1 to select the RICARICard recharge option
• Enter your 16-digit code when prompted
• The number will be repeated back to you
• Press 8 to confirm

Additional airtime is also available from Telestial (Voucher PIN will be sent via email).

Do not purchase another TIM SIM card when your airtime credit is depleted.

Additional airtime for this SIM card is available directly from Telestial

Please click here for details.

Each recharge extends the validity of the SIM card for 12 months from the date of the recharge, plus one month in which you may only receive calls. If you do not recharge your SIM card within that period, the SIM card and accompanying phone number will expire and any remaining airtime will be forfeit. If you wish to continue using your Italy service, you will need to purchase another SIM card.

NOTE: Incoming calls are NOT allowed in the Vatican.